Privacy Policy

1. Data Controller

[Your Company Legal Name]
 Business Address: [Insert Address]
 NIF: [Insert Tax Number]
 Email: [Insert Email]
 Phone: [Insert Phone]

We act as the Data Controller under the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Personal Data We Collect

We may collect:

• Full name
• Email address
• Phone number
• Billing information
• Hotel or pick-up location
• Booking details
• IP address (via website analytics)

3. Legal Basis for Processing

We process personal data based on:

• Contractual necessity (to deliver booked tours)
• Legal obligation (Portuguese tax compliance)
• Legitimate interest (service improvement)
• Consent (marketing communication where applicable)

4. Purpose of Data Use

Your data is used to:

• Confirm and manage reservations
• Communicate tour details
• Process payments securely
• Comply with legal tax requirements
• Improve website performance

We do not sell or rent personal data to third parties.

5. Data Retention

Personal data is retained:

• For accounting purposes as required by Portuguese law
• For operational purposes for a limited time
• Until deletion is requested where legally permitted

6. Third-Party Services

We may use secure third-party providers for:

• Payment processing
• Website hosting
• Analytics
• Booking platforms

These providers comply with GDPR or equivalent data protection standards.

7. Your Rights Under GDPR

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be Forgotten”)
• Restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at: [Insert Email]

8. Cookies

Our website may use cookies for:

• Performance analytics
• User experience improvement
• Marketing tracking (if applicable)

Users may disable cookies via browser settings.